First Response Public Adjusting – Montgomery County, PA’s Trusted Public Adjuster

Dealing with property damage is one of the most stressful experiences a homeowner or business owner can face—especially when navigating the complicated world of insurance claims. At First Response Public Adjusting, we make the process easier by advocating for you, not the insurance company. Serving all of Montgomery County, Pennsylvania, we are a fully licensed and bonded public adjusting firm dedicated to helping you recover what you’re entitled to under your policy.

Whether you’ve experienced a fire, water damage, theft, wind damage, or smoke-related issues, First Response Public Adjusting is here 24/7 to help you file, manage, or reopen your insurance claim. We specialize in new claims, denied claims, pending claims, and previously settled claims—and we fight tirelessly to ensure you get the compensation you deserve.

Helping Montgomery County Property Owners Take Control of the Claims Process

Montgomery County is home to a wide range of properties—from historic homes in towns like Ardmore and Jenkintown to commercial spaces in King of Prussia and sprawling suburbs in Norristown, Lansdale, and Pottstown. Every building has its unique vulnerabilities and every insurance policy comes with fine print that can impact your claim. That’s where we come in.

As public adjusters, our role is to represent the policyholder, not the insurer. We level the playing field by handling all aspects of your claim—from initial inspection and documentation to submission, communication, and negotiation. Our experience handling residential and commercial claims throughout Montgomery County gives us the local knowledge needed to achieve the best possible outcome for our clients.

Our Services: Claims Support from Start to Finish

We offer full-service public adjusting support for claims at any stage. Whether your property damage just occurred or you’re dissatisfied with how your insurer handled a past claim, we’re here to help.

New Claims

If you’ve just experienced property damage, it’s important to file your claim correctly from the start. We’ll inspect your property, assess the damage, review your policy, and document everything thoroughly. Our adjusters will prepare and file the claim on your behalf, ensuring that nothing is left out or undervalued. With First Response Public Adjusting, your claim begins with confidence.

Denied Claims

Has your insurance company denied your claim? You still have options. Many denials are the result of technical language, incomplete paperwork, or missed details. Our team will review your denial, conduct a new inspection if needed, and build a solid case to challenge the insurer’s decision. We know how to reopen and successfully resolve denied claims.

Pending Claims

Waiting endlessly for your insurance company to make a decision? A pending claim can stall essential repairs and create ongoing stress. We step in, take over communication, and push your claim forward. Our priority is to resolve the claim quickly, correctly, and with your full recovery in mind.

Settled Claims

If you accepted a settlement but later realized it didn’t cover all of your losses, we can help. Many claims are closed prematurely, leaving out secondary damages or restoration costs. We’ll review the original settlement, reassess your damages, and pursue additional compensation if warranted. It’s never too late to seek what’s fair.

Damage Types We Handle

Our experienced team is trained to handle all major types of property damage. Whether your loss is recent or occurred months ago, we can provide a professional evaluation and build a strong claim on your behalf.

Fire Damage

Fires cause visible destruction as well as hidden damage that insurance adjusters often overlook. This includes water damage from fire suppression, structural weakness, electrical issues, and air quality concerns. We assess your entire property, calculate the full extent of the loss, and ensure your claim reflects every element of recovery—from repair and replacement to cleanup and temporary living expenses.

Smoke Damage

Smoke can be just as damaging as fire, especially when it infiltrates ventilation systems, furniture, drywall, and insulation. Lingering odors, stains, and health risks are often underestimated in insurance evaluations. Our team documents the full impact of smoke exposure and includes all necessary remediation work in your claim.

Water Damage

From burst pipes and roof leaks to storm flooding and sewer backups, water damage spreads quickly and causes long-term issues like mold and structural decay. We help you document visible and hidden damage, calculate remediation costs, and make sure your claim covers everything needed for a complete and safe repair.

Wind Damage

High winds during storms can cause roof damage, broken windows, siding issues, and tree-related damage. Insurance companies often minimize the extent of wind-related losses, especially when damage appears subtle. Our experts perform a detailed inspection and identify both surface and structural impacts to ensure nothing is missed in your claim.

Theft and Vandalism

Break-ins and acts of vandalism can leave property owners not only shaken but financially overwhelmed. We assist with creating an itemized list of stolen or damaged property, working with police reports and photos to support your claim. From replacing valuables to repairing damage, we work to make sure your recovery is full and fair.

Our Step-by-Step Process

Our approach is designed to reduce your stress and maximize your recovery. Here's how we work:

  1. Free Consultation
    We start with a no-obligation consultation to learn about your situation, review your policy, and provide an honest assessment of how we can help.

  2. On-Site Damage Inspection
    Our public adjuster visits your property to inspect the damage firsthand. We document everything in detail, including photos, repair estimates, and notes on hidden or long-term issues.

  3. Claim Preparation and Submission
    We handle all the paperwork, claim documentation, and policy analysis. Our team ensures your claim is submitted with the right language and supporting materials to prevent unnecessary delays.

  4. Communication and Negotiation
    We manage every interaction with your insurance company, from ongoing communication to formal negotiations. You won’t need to speak with adjusters or go back and forth with agents—we handle it all.

  5. Final Settlement and Follow-Up
    Once we’ve negotiated the best possible settlement, we remain available to answer questions and provide support. If new damage is discovered or supplemental claims are needed, we’re with you every step of the way.

Why Choose First Response Public Adjusting in Montgomery County?

There are plenty of public adjusters in Pennsylvania, but very few combine the hands-on experience, local knowledge, and client-focused service that we offer.

  • We are fully licensed and bonded in the state of Pennsylvania.

  • We serve all of Montgomery County, from Norristown and King of Prussia to Cheltenham, Abington, Hatfield, and more.

  • We work solely for the policyholder—not the insurance company.

  • We operate on a contingency fee basis, so you owe nothing unless we recover more money for you.

  • We offer 24/7 emergency services, so you’re never left waiting for help.

We take pride in being more than just adjusters—we’re advocates, advisors, and partners in recovery.

Areas We Serve in Montgomery County

We proudly provide services throughout the entire county, including but not limited to:

No matter where you are in Montgomery County, our team is ready to help you through every step of the claims process.

Client Testimonials

"When our basement flooded, we didn’t even know what to include in the claim. First Response Public Adjusting handled everything, and we ended up receiving a much larger settlement than we thought was possible."
– Heather S., Abington, PA

"A windstorm caused major damage to our roof and siding, but the insurance company tried to pay for only half the repairs. First Response took over, documented everything, and got us the full amount we needed."
– Marcus L., Lansdale, PA

"After our fire claim was denied, we thought we were out of options. FRPA reviewed the denial and had it overturned. We’re so grateful for their persistence and professionalism."
– Elaine T., Norristown, PA

Get Started with a Free Claim Review

If your property has been damaged and you need help filing or managing your insurance claim, don’t wait. Let First Response Public Adjusting take the lead. We’re committed to helping homeowners and business owners across Montgomery County recover quickly, fairly, and with confidence. Contact us today to get started.